Terms of Use

The information on Crying Over Spilt Milk is copyrighted and may not be reproduced on another site/publication without permission. Pages that may be printed for the personal use of families are clearly marked.  

The information contained in this site is intended for New Zealand residents.

We have a public Facebook Page at https://www.facebook.com/cryingoverspiltmilk. Due to the public nature of this page, please do not mention health professionals by name.

The rest of the Guidelines below apply to the Facebook Page and all Facebook Groups for our Private Support Networks:

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1: Respect everyone’s privacy:

The Private Support Network Facebook Groups are only available to “Gastric Reflux Support Network NZ” members who have completed a membership and confidentiality form. What is said in the group stays in the group.

2: Supporting families:

We’re all in this journey together and here to create a supportive environment where you can be heard!  Whether at the mild end of symptoms and just starting out on the journey, or the severe end of symptoms and several years into the journey, this isn’t the reality that you were expecting.  Let’s treat everyone with respect and sensitivity.

3: GRSNNZ Moderators:

Gastric Reflux Support Network NZ for Parents of Infants and Children Charitable Trust Facebook Groups are moderated by the National Coordinator and other Trustees, and in some cases Volunteer Moderators.

All users are by default considered non-health professionals. If a health professional gives medical information as a platform user, his/her status as a health professional must be shown.

4: Posts may be removed: 

GRSNNZ reserves the right to remove any posts:

• Giving medical advice such as recommending medications.
• Where actual dosages of medication are mentioned.
• Where advice is given on choosing a formula (sharing experiences is fine).
• Where volumes of fluid drunken are counted and compared.

These rules are for the safety of other users.

5: Medications and prescription foods:

Medications and prescription foods may not be offered for sale/give away on any of GRSNNZ Facebook Pages/Groups.

6: Safety:

If your post is removed, please do not take it personally. GRSNNZ will only remove posts where there is a safety concern because of how other users may interpret the advice. It does not mean that GRSNNZ thinks the medical advice given to you for your child was inappropriate but that it was intended for your child – not others.

7: Controversial posts: 

Moderators will intervene if posts become abusive or defamatory, have the potential to become defamatory or could be interpreted in this way.

We understand the need to vent, but please don’t name health professionals or health care facilities in this context. 

Personal attacks against other users including GRSNNZ staff will not be tolerated, nor will content that is inappropriate or spam.

8: Violation of terms: Users may be given a warning if they violate these terms unintentionally and will be banned if they choose to continue to post in this way.